My account and settings · Help Center

Change your name, language, timezone and password, see your activity history and regain access if you forget your password.

Open the settings by clicking your avatar (bottom left corner) › Settings, or go straight to Settings. The left menu has: My Profile, Billing, Activity, Security and Manage Teams.

My Profile

My Profile: account details and timezone

Name: how you appear to the team and in the messages you send.
Email: your login (it can't be changed here).
Application Language: Português, English or Español. The whole system switches language.
Workspace Timezone: used by the schedule, reports, automation time conditions and AI bookings. Choose your city's timezone.

Click Save Changes in each box.

Security

In Security:

Change password: enter the Current Password, the New Password and its confirmation, and click Update Password.
Delete Account: deletes your account permanently. You must confirm with your password.

Signed up with Google?

If you created the account with Google, your password is managed by Google — the password section shows Account Managed via Google. To delete an account linked to Google, contact support.

Activity

In Activity you see a history of important actions on your account: sign-ins and sign-outs, password changes, members invited or removed, instances connected, contacts saved, stage and tag changes — with date and IP address. Useful for auditing and security.

I forgot my password

On the sign-in screen, click Forgot password?.
Type your email and click Send Verification Code.
Open your email, copy the 6-digit code and type it on the next screen together with your new password.
Click Reset Password and log in with the new password.

Too many attempts

For security, after several wrong login attempts access is blocked for a few minutes. Wait and try again, or use Forgot password?.

Sign out

Click your avatar in the bottom left corner and then Sign out.